Legal
Terms and conditions
General terms and conditions for the Doplock shop.
1. Scope
These terms and conditions apply to orders placed through doplock.com and to all related services provided by Doplock.
2. Provider
Doplock is operated by Fabian Traub, Switzerland. Contact: support@doplock.com.
3. Products
Doplock offers the Doplock NFC Focus Card and digital activation codes. The Doplock Card acts as a physical key for intentionally unlocking selected apps.
4. Compatibility
Doplock currently supports Apple/iPhone. Android is not yet supported and is planned for a later date. Individual features may vary depending on your device, operating system, app version and permissions.
5. Formation of a contract
Product listings in the shop do not constitute a legally binding offer. By submitting an order, you make an offer to purchase. A contract is formed when Doplock confirms or fulfils the order.
6. Prices and shipping costs
All prices are shown in Swiss francs. Shipping costs are listed separately in the shop or at checkout at the latest, unless already included in the price.
7. Payment
Available payment methods are shown at checkout. Payments are processed through the integrated payment providers.
8. Delivery
Physical products are shipped to the delivery address provided. Digital products or codes may be delivered by email or other digital means.
9. Activation code
If a product includes an activation code, it is intended for setting up or using Doplock. The code must not be misused, resold or shared publicly.
10. Returns and refunds
In Switzerland, online purchases generally do not carry an automatic statutory right of return. Doplock may offer voluntary returns. Activated or used codes and digital products are excluded from refunds once used.
11. Warranty
If a physical product is defective, please contact us promptly at support@doplock.com. We will review the case and seek an appropriate solution.
12. Liability
Doplock does not guarantee that specific apps, operating system versions or devices will support all features indefinitely. Use is subject to the technical capabilities and permissions of the respective platforms.
13. Privacy
Information about how we process personal data is available in our privacy policy.
14. Changes
Doplock may update these terms if products, shop features or legal requirements change.
15. Applicable law
Swiss law applies unless mandatory statutory provisions require otherwise.
Last updated: June 2026
